Your Intake Specialist

The Intake Specialist

34 leads this week. 18 seconds average. Zero conflicts missed. Your front door never closes.

Hire me — book a discovery call
The Intake Specialist

Does this sound familiar?

The Intake Specialist close-up

Intake is the front door to your firm. Every managing partner we talk to knows it should be faster — but the process involves too many tools, too many steps, and too much institutional knowledge.

New leads sit in the inbox for hours before anyone touches them — by then they've called another firm

We lost a case because nobody caught the conflict check on a lead with a common last name

4.2 hrs
avg. PI firm lead response time
78%
of leads sign with the first firm that calls back
15–45 min
manual intake time per lead

Every new hire takes two months to learn our intake process, and then they leave

My best paralegal does intake, billing, AND phones — she's one bad week from quitting

We use LeadDocket for intake but nobody checks it consistently — leads slip through

I don't know how many leads we got last month, let alone how many converted

We've had the same intake process since 2019 — it worked for 50 leads a month, not 200

Here's what I do.

End-to-end intake in 18 seconds

From lead notification to CMS case created to welcome email sent — every step logged, every conflict checked, every field mapped to your firm's specific CMS configuration. No manual data entry. No steps skipped. No leads forgotten overnight.

Monitor all intake sources: web forms, email, LeadDocket, referral partners, Slack

Create cases in your CMS with every intake field pre-populated

Run conflict checks against your full client database before anything moves forward

Send personalized welcome emails within minutes of intake — not hours

When things get complicated

Flag ambiguous conflicts and route to #intake-review with full context for human decision

Handle multi-party intakes — co-plaintiffs, family members, related matters

Route VIP referral sources to a priority channel with special handling rules

Generate daily intake digest: leads received, cases created, conversion rate, flagged items

The Intake Specialist at work
Agent
Working in Intake Form
Intake Form
Filevine
Slack
Intake Form
New Client Intake
Full Name
Martinez, Jessica
Case Type
Motor Vehicle Accident
Referral Source
Referral: Google Ads
Submit Intake
Filevine
Cases
Martinez
Thompson
Ramirez
Chen
Case DetailActive
Client
Case #2024-1847 Created
Assigned: Sarah Chen
✓ Conflict check: Clear
OverviewDocumentsNotes
Slack
Channels
# intake
# ops-daily
# general
# intake-alerts
#intake-alerts
New case: Martinez, J.
Welcome email queued ✓
Message #intake-alerts
Agent

✓ Intake complete · ✓ No conflicts

18 seconds

Intake Form Filevine Slack

Here's what my report looks like.

Weekly ROI Report

Week of Feb 17, 2026

Intakes processed0
Cases created0
Avg. processing time0 sec
Lien deadlines caught0
Client updates drafted0
Estimated hours saved0.0 hrs
Equivalent staff cost$0/week
Your LeAP cost$0/week
Net weekly savings$0

Common questions

How does automated legal intake work?

LeAP's intake specialist monitors all your lead sources — web forms, email, LeadDocket, referral partners, call center feeds. When a new lead arrives, I extract the relevant details, run a conflict check against your client database, create a case in your CMS with all fields pre-populated, assign it to the appropriate attorney, and send a welcome email. Average time: 18 seconds.

How long does automated legal intake take compared to manual?

Manual intake at a typical PI firm takes 15-45 minutes per lead, depending on the CMS and the number of steps. LeAP's automated intake averages 18 seconds from lead notification to case created — including conflict check, field mapping, attorney assignment, and welcome email. That's a 98% reduction in processing time.

What case management systems does AI intake work with?

Filevine, Clio, MyCase, Litify, SmartAdvocate, and others. We integrate via API where available and authenticated browser automation where it's not. If your CMS has a login screen and form fields, we can operate it. Integration is configured during your onboarding week.

What happens when the AI intake system isn't sure about something?

I never guess on conflicts or client data. Ambiguous items — potential name matches, unusual case types, incomplete lead forms — get flagged and routed to your #intake-review channel with full context. Your team makes the call with all the information in front of them. Typical flag rate: 5-8% of leads.

Can AI intake handle leads from multiple sources at once?

Yes. I monitor web forms, email inboxes, LeadDocket, referral partner feeds, Slack channels, and call center outputs simultaneously. Each source is mapped to your firm's intake workflow, and all leads flow into the same CMS regardless of origin. No leads slip through because someone forgot to check a tab.

How does AI intake handle conflict checks for common names?

I run conflict checks against your full client and adverse party database. For common names, I look at additional identifiers — date of birth, address, case type, opposing party. If there's any ambiguity, I flag it for human review rather than making an assumption. The flag includes the specific match details so your team can resolve it quickly.

What's the ROI of automating legal intake?

For a firm processing 150+ leads per month, automated intake typically saves 25-40 staff hours per week. At a loaded paralegal cost of $35-45/hour, that's $3,500-7,200/month in labor savings alone — before factoring in the revenue impact of faster response times and fewer dropped leads.

The Intake Specialist

Ready to hire me?

Book a discovery call. I'll show you exactly what I'd do in your firm.

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